Operational Excellence and Lean Six-Sigma Master Black Belt with more than 20 years of extensive experience in all forms of engineering, management, quality leadership and reshaping culture. Jim is known for recognizing and acting on opportunities to improve processes and workflows, and for solving complex problems with both processes and personnel. He has expert skills of engaging and empowering teams to develop solutions leading to successful outcomes, while simultaneously building highly effective and productive relationships of trust with internal and external customers.
Jim learned the Toyota Production System and Lean Six-Sigma (LSS), while working at Rubbermaid Incorporated in the early 1990’s, has used these methodologies and earned his Master Black Belt certification from Arizona State University. For the last 20+ years, he has been instrumental in rolling out Lean & Six-Sigma (Operational Excellence), in a variety of companies in China, UK, Ireland, France, Brazil, Mexico, Puerto Rico, Costa Rica, and throughout the United States.
Jim has hands-on experience implementing LSS principles in other industries, including medical, drug delivery device, surgical equipment, healthcare, construction, retail, telecommunications, consumer products, technology, government and software. He has trained and lectured with organizations worldwide, in all, he has trained and certified over 300 people in LSS.